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  Best Price Guarantee

At Truly, Madly, Deeply... we aim to offer you the best prices every product we sell.

To achieve this we set an everyday low price on all items we sell, many with further discounts available for bulk purchases. If you happen to find a cheaper advertised price on a stocked item, then we guarantee to beat that price.

Best Price Guarantee - Terms and Conditions

- Product must be identical to the item we offer for sale
- Item must be currently available and in stock at the competitor
- Advertised price must be current
- Advertised price must be verifiable by Truly, Madly, Deeply...
- Price beat will apply to the same quantities as the competitor
- Item must be available from an Australian retailer with a registered shop front.
- Item price must include GST. Retailers not registered for or charging GST are excluded.
- Internet only retailers are excluded from our guarantee
- Clearance lines and Clearance Sales are excluded
- Custom designed invitations and services such as printing, scoring, drilling and assembly are excluded

Why do we exclude Internet Only Retailers?

The overhead costs of maintaining a shop front, far exceed the costs of running just a website. 

Best Prices Guaranteed

However, a shop front offers customers many additional benefits, such as

- Offering you the option to come and pick up your order, without having to pay postage (sometimes over inflated so their product price can be cheap)
- Offering you the option to come in and physically see the products before you buy
- Offering you the option to come in and seek personalised service and advice, to help you select the right product/s
- If something goes wrong with your mail order, a shop front can't hide from you like an internet only retailer might
- Under NSW legislation an Internet Only retailer does not even have to have a registered business name! This may make it harder or impossible to deal with any unfortunate problems such as non-delivery of goods or complaints under the ACCC or Department of Fair Trading.

A Shop front offers you - Choice, Service, convenience and potentially a higher level of trust

Although we may specifically exclude internet only retailers, if by chance you find a lower price, contact us anyway, as at our sole discretion we may decide to beat their price anyway! 
 

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Level 1, Unit 8a / 1-3 Endeavour Road, Caringbah, Sydney NSW 2229 Australia
Mon to Thu - 9:00am-2:45pm - No appointment Required
Fri to Sun & Public Holidays Closed

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Phone (02) 9525 0050

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