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Best Price Guarantee

Everyday Low Prices and our Price Beat Guarantee!

At Truly, Madly, Deeply® we aim to offer you the best prices every product we sell - every day!

To achieve this we buy in bulk so we can pass the savings on. We set an everyday low price on most items we sell, many with further discounts available for bulk purchases. However, in the event you happen to find a cheaper advertised price on an identically stocked item, then we guarantee to beat that price*.

Best Prices Guaranteed

* Best Price Guarantee - Terms and Conditions

  • Product must be identical to the item we offer for sale, including the same name, same brand and from the same supplier.
  • Item must be currently available and in stock at the competitor (e.g. can "cash & carry" today, not wait weeks for it to be ordered in).
  • Advertised price must be current
  • Advertised price must be verifiable by Truly, Madly, Deeply...
  • Price beat will apply to the same quantities as the competitor.
  • Item must be available from a registered Australian retailer with a physical shop front.
  • Item price must include GST. Retailers not registered for GST or not charging GST are excluded.
  • Wholesale only & Internet only (including Ebay only) retailers are excluded from our guarantee.
  • Clearance lines and Clearance Sales are excluded.
  • Custom designed invitations and services such as printing, scoring, drilling and assembly are excluded.
Although we may specifically exclude internet only retailers, if by chance you find a lower price, contact us anyway, as at our sole discretion we may decide to beat their price anyway!

Why do we exclude Internet Only Retailers?
    The overhead costs of maintaining a shop front, far exceed the costs of running just a website.
  • Most don't carry any physical stock so you could be waiting for weeks to get your order.
  • Most aren't registered for GST
  • Most have full time jobs elsewhere meaning you are not their main priority
  • Under NSW legislation an Internet Only retailer does not even have to have a registered business name! This may make it harder or impossible to deal with any unfortunate problems such as non-delivery of goods or complaints under the ACCC or Department of Fair Trading.
  • Contact us anyway, as there is a good chance we will just beat it anyway - no promises but it's very likely we will!
However, a shop front offers customers many additional benefits, such as
  • Offering you the option to come and pick up your order, without having to pay postage (sometimes over inflated so their product prices can be cheap)
  • Offering you the option to come in and physically see the products before you buy
  • Offering you the option to come in and seek personalised service and advice, to help you select the right product/s
  • If something goes wrong with your mail order, a shop front can't hide from you like an internet only retailer might.
A Shop front offers you - Choice, Service, convenience and potentially a higher level of trust

Best Prices Guaranteed

Although we may specifically exclude internet only retailers, if by chance you find a lower price, contact us anyway, as at our sole discretion we may decide to beat their price anyway!

To request a Price Beat - Click Here


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